Start With Why 27-11-2026, 08:00-16:00, ROOM 2 STRIVE FHN - HCA's only
Room 3, STRIVE,FHN However ask on the day of the event at the LRI reception, JCUH, as rooms are subject to change.
Aims and Objectives
By the end of the am session all learners will be able to:
• Exhibit a greater understanding of meaningful interactions
• Implement a person-centred approach to care
• Understand the importance of accurate documentation and communication (Live interaction with MIYA/patientrack educator)
•Identify appropriate care planning
• Recognise the role of family and carers as partners in care (John’s Campaign)
By the end of the pm session all learners will be able to:
• Practice communication skills in a safe simulated environment to overcome filters/barriers
• Develop a communication strategy when dealing with complex cases :
e.g. delivering bad news, escalation of care, telephone v/s face to face conversation
• Knowledge and confidence in using SPIKES model
• Improve teamworking and patient safety through advanced communication skills
You can subscribe until: 2026-11-17